Welcome to Rivercity Tree Services. We are committed to protecting your privacy and ensuring your personal information is handled safely and securely. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website.

Definitions

• "We", "our", and "us" refer to Rivercity Tree Services.

• "You" and "your" refer to any individual accessing our website.

• "Website" refers to www.rivercitytrees.co.nz.

Information we collect

• We may collect personal information via our website when you fill out forms or contact us directly. This may include your name, contact details, and project enquiries.

• By submitting a form, you consent to us collecting, storing, and using your information for the purpose specified on the form.

How we use your information

• We use the information you provide to respond to enquiries, manage bookings, or provide services.

• We may also use your information to improve our services and website functionality.

• We do not sell or share your personal information with third parties unless required by law or with your consent.

Data protection

• We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access.

• While we strive to keep your data secure, internet communications are not completely secure. By submitting a form, you acknowledge this risk.

Cookies and tracking

• Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help improve website functionality.

• You can adjust your browser settings to refuse cookies, although this may affect some website features.

Third-party links

• This website may contain links to external websites. These links are provided for convenience and do not signify our endorsement of the content. We have no responsibility for the content of linked websites.

Your rights

• Under the New Zealand Privacy Act 2020, you have the right to access, correct, or request the deletion of your personal information. To make a request, please contact us.

Changes to this policy

• We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the website will constitute acceptance of these changes.

Contact us If you have any questions about this Privacy Policy or wish to request access to your personal information, please contact us at info@rivercitytrees.co.nz or 0800 131 589.